From @ciaranjkenny
When a message is sent from the Blackberry handset it initially appears to go but is then displayed on the handset marked with a red X, meaning it hasn't been sent. When the message is opened it shows a status: 'message includes an invalid address'
This can be caused if the Exchange server has been restarted and the BES server is running on a different box. In this case the CDO MAPI connection made by the BES server to the Exchange server is disrupted in the same way that an Outlook connection to Exchange is disrupted by restarting the Exchange server. Outlook will sometimes restore its connection but, more often, it is necessary to restart Outlook. In the case of the CDO MAPI connection from BES to Exchange the quickest fix for the problem is to restart the box on which the BES is running.
Related Tickets
No comments:
Post a Comment